Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)
weeds and diseases AHCCHM406 Provide advice and sell farm chemicals AHCIRG349 Recommend irrigation products and services If you require RPL Kits with comprehensive benchmarking
assemble and dismantle utilities industry components UEECD0024 Implement and monitor energy sector WHS policies and procedures UEECD0027 Participate in development and follow a personal competency development plan UEECD0043 Solve problems in direct current circuits UEEEC0028 Fault find and repair complex power supplies UEEEC0060 Repairs basic electronic apparatus faults by replacement of components UEEEC0063 Solve fundamental electronic communications system problems UEEEC0066 Troubleshoot amplifiers in an electronic apparatus UEEEC0067 Troubleshoot basic amplifier circuits UEEEC0069 Troubleshoot digital sub-systems UEEEC0074 Troubleshoot resonance circuits in an electronic apparatus UEEEC0075 Troubleshoot single phase input d
Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS100 Follow WHS procedures MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFGN2001 Make measurements and calculations Elective units HLTAID003 Apply first aid MSFGG2012 Operate glass freefall rack and table MSFGG2013 Move single glass sheets by mechanical means MSFGG2011 Glaze and reglaze residential windows and doors MSFDG2001 Assemble leadlight and stained glass components CUAACD101 Use basic drawing techniques CUADRA201 Develop drawing skills MSFFM3024 Construct jigs and fixtures If you require RPL Kits with comprehensive benchmarking
Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP200 Achieve work outcomes MSMSUP210 Process and record information MSMWHS200 Work safely MSS402051 Apply quality standards Elective units MEM15001B Perform basic statistical quality control MSL974019 Perform chemical tests and procedures MSMENV472 Implement and monitor environmentally sustainable work practices MSMOPS400 Optimise process/plant area MEM03001B Perform manual production assembly MEM03006B Set assembly stations MEM09002B Interpret technical drawing MEM09204A Produce basic engineering detail drawings MEM11005B Pick and process order MEM11006B Perform production packaging FWPCOT2238 Cut materials with a hand-held chainsaw HLTAID003 Provide first aid MSTGN3009 Coordinate work of team or section MEM13003B Work safely with industrial chemicals and materials MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing
Self-Study Guide-AURVTA104 Inspect damaged vehicle systems and recommend repairs NUR Core units SITXCCS015 Enhance customerOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the